Privacy Policy

How Lumentum collects, uses, and protects your personal information.

Effective Date: January 1, 2026

1. Information We Collect

1.1 Information You Provide

When you submit a contact form, request a quotation, or subscribe to our newsletter, we collect information such as your name, email address, phone number, company name, and message content.

1.2 Automatically Collected Information

We automatically collect certain technical data when you visit our Site, including IP address, browser type, operating system, referring URL, pages viewed, and time spent on each page. This data is collected through server logs and analytics tools.

1.3 Cookies

Our Site uses cookies to improve your browsing experience, analyze site traffic, and remember your preferences. You can manage cookie settings through your browser. Essential cookies required for site functionality cannot be disabled.

2. How We Use Your Information

We use collected information for the following purposes:

  • Responding to product inquiries and quotation requests
  • Providing technical support and customer service
  • Sending relevant product updates and industry insights (with your consent)
  • Analyzing site usage to improve our services and content
  • Complying with legal obligations and enforcing our Terms of Service

3. Information Sharing

We do not sell your personal information. We may share information with:

  • Authorized distributors and sales partners to fulfill your product inquiry
  • Service providers who assist in site operations (hosting, analytics) under data processing agreements
  • Legal authorities when required by law or to protect our rights

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including encrypted data transmission (TLS), access controls, and regular security assessments. However, no method of electronic transmission or storage is completely secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are retained for 36 months unless you request earlier deletion.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

To exercise any of these rights, contact us at [email protected].

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses where required.

8. Children's Privacy

Our Site is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated effective date. We encourage you to review this page regularly.

10. Contact

For privacy-related inquiries, contact our Data Protection Officer at [email protected] or visit our contact page.